Currency and Money Exchange
There is no limit on the amount of any currency that may be brought into or taken out of Japan. However, if you transport (any currencies, checks, securities or other monies) exceeding 1,000,000 yen worth in Japanese currency into or out of the country then you must complete a customs declaration.
The unit of Japanese currency is yen. Coins are available in denominations of 1, 5, 10, 50, 100 and 500 yen and bank notes in denominations of 1,000, 2,000, 5,000 and 10,000 yen.
Telephone
Domestic Calls
Public telephones accept 10 yen and 100 yen coins and/or telephone cards. A local call (within Tokyo's central 23 Wards and some other metropolitan cities) costs 10 yen per minute. If you put in two 10-yen coins and speak for less than one minute, one of the coins will be returned to you. No change is given for partial use of a 100 yen coin. Prepaid telephone cards cost 1,000 yen from vending machines, kiosks at train stations, and convenience stores. Charges for inter-city calls vary according to the distance. Domestic calls are cheaper at night and on Saturday, Sunday & national holidays.
Area Code
Telephone numbers in Japan consist of an area code and a phone number (Exchange Number + Subscriber's Number). For example: (03) 1234-5678.
| Sapporo | 011 | Osaka | 06 |
|---|---|---|---|
| Sendai | 022 | Kobe | 078 |
| Tokyo | 03 | Hiroshima | 082 |
| Yokohama | 045 | Fukuoka | 092 |
| Nagoya | 052 | Naha | 098 |
| Kyoto | 075 |
International Calls
Direct Calls
A direct overseas call can be made from a public telephone displaying an International and Domestic Telephone sign. These phones are not widespread, but can be found at airports, hotels, and other key facilities. Direct dial calls can be made via a telephone company using the company's access number.
Credit Card Calls
A credit card call can be made from a telephone with an International and Domestic Telephone sign. Insert a 100 yen coin (returned when you finish the call) and input an access number. The telecom business is fiercely competitive and so rates and systems change often.
Companies
- SoftBank Telecom
- http://www.softbanktelecom.co.jp
- KDDI
- http://www.kddi.com/english/telephone/index.html
| Access and Inquiry Numbers | ||||
|---|---|---|---|---|
| Direct dial | Credit card | Collect & Operator-assisted | Inquiries | |
| KDDI | 001-010 | 0055 | 0051 | 0057 |
| SoftBank Telecom | 0061-010 | 0043 | - | (0120)-030061 |
| NTT Communications | 0033-010 | 0034-112 | - | (0120)-505506 |
Mobile Phones
You can use your mobile phone in Japan in SoftBank Mobile or DOCOMO's 3G (3rd Generation) service area. All you have to do is bring your own SIM card and insert it to a rental phone or your own 3G handset.
For more details, please check with your local mobile phone service provider. Rental phone service is also available upon arrival at Narita Airport or Kansai Airport. For further information please contact any of the following companies.
- G-Call:Compare and Save with G-Call
- http://www.g-call.com/e/rental/dom/rental.php
- JAL ABC RENTAL PHONE
- http://www.jalabc.com/rental/domestic_eng/index.html
- PuPuRu(Japanese Mobile Phone Rentals)
- http://www.pupuru.com/foreign/en/index.html
- NTT DoCoMo International Roaming Center
- http://roaming.nttdocomo.co.jp/en/index.html
- SoftBank Global Rental
- http://www.softbank-rental.jp/en/index.php
Toll Free Numbers
Telephone numbers starting with 0120 are receiver-paid calls under NTT's Free Dial 0120 service. For Japan Telecom, the toll-free numbers begin with 0088, but calling areas are sometimes limited. Toll free numbers can not be called from outside Japan.
Facsimile and Computer Networking
Facsimile machines are available at most hotels. Ask the front desk or go to the hotel's business service center. Some hotel phones and the new gray telephones have modular sockets for computer network access.
Useful Phone Numbers
Please note that most organizations have English-speaking personnel.
| Police | Urgent | 110 |
|---|---|---|
| Lost and Found | (03)3814-4151 | |
| General Infomation | (03)3501-0110 (Japaneese/English) | |
| (03) 3503-8484 (English & Several Other Foreign Languages) | ||
| Fire/Ambulance | 119 | |
| Hospital Infomation | (03) 5285-8181 | |
| The Japan Help-Line | (0120) 461-997 | |
| Telegrams | Domestic | 115 |
|---|---|---|
| Overseas | (03)3344-5151 | |
| Calls to the Bullet Train | 107 | |
| Central Post Office | Domestic | (03)5472-5851 |
| International | (03) 3241-4891 | |
| Information Corner | (045) 671-7209 (Japanese/English) |
|---|
| Tourist Information Centers | Tokyo | (03) 3201-3331 |
|---|---|---|
| Narita Passenger Terminal 2 | (0476) 34-6251 | |
| Narita Passenger Terminal 1 | (0476) 30-3383 | |
| Kansai | (0724) 56-6025 |
| Flight Information | Haneda | (03) 5757-8111 (Japanese/English) |
|---|---|---|
| Narita | (0476) 34-5000 (Japanese/English) | |
| Kansai | (0724) 55-2500 (Japanese/English) | |
| JR East Infoline | (03) 3423-0111 (Japanese/English/Chinese/Korean) | |
| Lost & Found | Tokyo Metoro | (03) 3834-5577 |
| JR | (03) 3231-1880 | |
| Taxi | (03) 3648-0300(Japanese) | |
| TOEI Bus/Subway | (03) 3812-2011 | |
| Road Traffic Infomation | (0570) 011-011(Japanese) | |
| Highway | (03) 3506-0111 | |
| Subway Infomation Service | (03) 3837-7046 | |
Postal Service
Postcards and stamps are available from post offices, convenience stores and kiosks at train stations all over the country. Post boxes are located by street crossings, buildings and public facilities. The opening slot of the post box may differ depending on the size of mail that the post box is designed to accept.
Domestic Mail
Ask your hotel front desk to assist you in posting mail or packages. The rates for regular sized letters (14 to 23.5cm long, 9 to 12cm wide and up to 1cm thick) and postcards are as follows: Mail that has different measurements costs 120 yen up to 50 grams and 140 yen over 50 grams up to 75 gram.
| Postcards | 50 yen |
|---|---|
| Letters, up to 25g | 80 yen |
| Letters, up to 50g | 90 yen |
International Air Mail
International mail can be classified into letter post (letters, aerogramme and postcards), parcel post, and EMS (Express Mail Service).
Foreign parcel post can be sent between Japan and most other nations. The maximum weight for a single package is usually 20 kg but it depends on the destination. The type of contents of a parcel accepted, however, and the maximum measurements of a single parcel differ by destination.
EMS is the fastest way to send documents and parcels to over 100 countries and territories worldwide. A tracking system, providing prompt information on a package's delivery status, is available for 35 countries.
| Destination | Asia/Guam | North America/Central America Oceania/Europe/Middle East | Africa/South America |
|---|---|---|---|
| Postcards | 70 yen | 70 yen | 70 yen |
| Aerogramme | 90 yen | 90 yen | 90 yen |
| Letters, up to 25g | 90 yen | 110 yen | 130 yen |
| Letters, up to 50g | 160 yen | 190 yen | 230 yen |
Other Mail Services
Private delivery services such as DHL and Federal Express provide fast and efficient services between Japan and other nations. Your choice of service depends on the kind of item you want to send. Please ask your hotel front desk to assist you in posting mail or packages via these couriers.
- Postal Service Website
- http://www.post.japanpost.jp/english/
Drinking Water
Tap water is safe to drink anywhere in Japan. Mineral water including major imported brands can be easily obtained from super markets, convenience stores and other similar places.
Hospitals
Medical systems and facilities in Japan are well established so that you can expect to receive a high standard medical treatment, should you have a problem with your health during your stay.
Inoculations
There are no inoculations required for entering Japan from anywhere around the world.
Time Difference
All of Japan is in the same time zone, 9 hours ahead of G.M.T. No Daylight Saving Time is practiced in Japan.Shown below is a list of time differences between Japan and other major international cities.
| Sao Paulo | -12 hrs |
|---|---|
| Toronto | -14 hrs |
| New York | -14 hrs |
| Chicago | -15 hrs |
| Mexico City | -15 hrs |
| Los Angeles | -17 hrs |
| Sydney | +1 hr |
|---|---|
| Seoul | 0 hr |
| Hong Kong | -1 hr |
| Beijing | -1 hr |
| Singapore | -1 hr |
| Bangkok | -2 hrs |
| Jakarta | -2 hrs |
| Moscow | -6 hrs |
|---|---|
| Frankfurt | -8 hrs |
| Geneva | -8 hrs |
| Paris | -8 hrs |
| London | -9 hrs |
Business Hours and Holidays
Business Hours
| Weekdays | Sat. | Sun. & Natinal Holidays | |
|---|---|---|---|
| Banks | 09:00-15:00 | closed | closed |
| Post Offices | 09:00-17:00 | closed | closed |
| Dept. Stores | 10:00-20:00 | 10:00-20:00 | 10:00-19:30 |
| Shops | 10:00-20:00 | 10:00-20:00 | 10:00-20:00 |
| Museums | 10:00-17:00 | 10:00-17:00 | 10:00-17:00 |
| Offices | 09:00-17:00 | closed | closed |
Some main post offices are open seven days a week.
Most department stores are closed for two to three weekdays a month.
Most museums are closed on Mondays.
National Holidays
| Date | Name of the Day |
|---|---|
| January 1st | New Year's Holiday |
| The 2nd Monday of January | Coming-of-Age Day |
| February 11th | National Foundation Day |
| March 20th | Vernal Equinox Day |
| April 29th | Showa Day |
| May 3rd | Constitution Memorial Day |
| May 4th | Greenery Day |
| May 5th | Children's Day |
| The 3rd Monday of July | Maritime Day |
| The 3rd Monday of September | Respect for the Aged Day |
| September 23rd | Autumnal Equinox Day |
| The 2nd Monday of October | Health and Sports Day |
| November 3rd | Culture Day |
| November 23rd | Labor Thanksgiving Day |
| December 23rd | The Emperor's Birthday |
Electricity
The voltage used throughout Japan is uniformly 100 volts, A.C. There are two kinds of frequencies in use; 50 Hertz in eastern Japan and 60 Hertz in western Japan (including Nagoya, Kyoto and Osaka).
A convertible type of electrical appliance such as a hair dryer, travel iron and shaver will therefore be handy; otherwise a step-down transformer is required to convert the voltage.
There are no columnar-shaped plugs or 3-pin plugs used in Japan but 2-flat-pin plugs are used instead. It is therefore advised to purchase a plug adapter beforehand.
